Privacy Policy
1. Introduction
At TransleXable, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our translation services.
2. Information We Collect
Personal Information
- Name and email address when you create an account
- Payment information for premium services
- Profile information you choose to provide
Usage Information
- Content you upload for translation
- Translation history and preferences
- Device information and IP address
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our translation services
- Process your translations using AI technology
- Manage your account and billing
- Send important service notifications
- Analyze usage patterns to enhance user experience
- Prevent fraud and ensure security
4. AI and Data Processing
We use third-party AI services (DeepL API and Gemini AI) to process your translations. Your content is:
- Processed securely through encrypted connections
- Not stored permanently by our AI providers
- Used solely for translation purposes
- Deleted from our systems after processing (unless saved by you)
5. Information Sharing
We do not sell your personal information. We may share information in these circumstances:
- With AI service providers for translation processing
- With payment processors for billing
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
6. Data Security
We implement robust security measures including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
7. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Object to certain processing activities
- Withdraw consent where applicable
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized services. You can control cookie settings through your browser preferences.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Translation content is typically deleted after processing unless you choose to save it.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: privacy@translexable.com
Address: TransleXable Privacy Team